Unified Customer Feedback
Unlock Product Growth with Customer Feedback
Unify, analyze, and act on feedback to create customer-centric products that enhance loyalty and drive measurable business impact.
Integrate with any feedback channel
Centralize all feedback, no matter the source. Easily integrate with any channel to gather valuable insights and make data-driven decisions across platforms.
Harness the Power of Customer Insights
Discover what they truly need. Our platform automatically collects, unifies, and categorizes feedback, turning insights into data-driven decisions that drive growth.
Seamless Feedback Integration
Centralize customer input effortlessly. No more scattered feedback—easily identify priorities, pain points, and opportunities in one place.
Turn Insights into Action
Create better products with real user feedback. Identify trends, detect themes, and prioritize improvements to drive engagement and retention.
Unify
Centralize Customer Feedback
on One Platform
Give your CX team a single source of truth. Aggregate surveys, support tickets, product reviews, and social mentions into one unified dashboard—no more silos, no more manual stitching.
AI-Prioritized CX Improvements
AI-Powered
Turn Feedback into Actionable
Insights Instantly
Let our AI analyze thousands of comments in seconds—automatically surface top themes, sentiment trends, and prioritized recommendations so your CX strategy is always one step ahead.
Real-Time Alerts
Automatically detect recurring issues and notify your CX team via Slack, Microsoft Teams or Email — as soon as patterns emerge. Whether it's a sudden spike in negative feedback, repeated complaints about a feature, or urgent NPS drops, your team will be the first to know. No more manual monitoring or delayed responses — act in real-time, every time.
#alertsOrder Checkout Failures Causing Seller Payout Delays
Buyers are reporting repeated checkout failures due to a recent update to the payment gateway. As a result, orders are not being confirmed, and sellers are experiencing delays in payouts and fulfillment. The issue is affecting transactions across web and mobile, leading to frustrated users, drop-off in conversion, and increased support volume.
Why are Android users dropping off during onboarding?
The majority of Android users are abandoning the onboarding flow at the “Connect Account” step. Feedback suggests confusion around required permissions and a lack of skip options.
Chat with Insights
Get quick answers and explanations directly from feedback. Chat with your insights to explore patterns, root causes, and affected segments — in natural language. Ask things like 'Why are mobile users dropping off?' or 'What are our top pain points this week?' and get instant answers powered by AI — no data wrangling or dashboards required.
Automated Workflows
Create intelligent triggers that take action — like opening JIRA tickets, assigning owners, or tagging themes when thresholds are hit. Reduce manual triage and ensure the right teams are looped in with the right context, at the right time. Automate your escalation process and let feedback resolution flow seamlessly into your existing tools.
Assign Owner
CX Manager: Sarah Parker
Send Slack Alert
To #escalations
Create Jira Ticket
CX Urgent Queue
Notify in Asana
Auto-assign to Product Ops
Log in CRM
Push into HubSpot
Enterprise-Grade Platform Security
Your customer data is protected with rigorous infrastructure and policies. Our platform is GDPR-compliant and undergoing audit for SOC 2 Type II — ensuring best-in-class standards for data privacy, access, and reliability.
GDPR Compliant
Unlock the Power of Unified Feedback
Consolidate and analyze feedback from all channels to drive growth, enhance user experience, and make data-driven decisions that lead to success.
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