The agent reaches out to every closed-lost buyer with personalized outreach in your tone, books a 15-minute call, and runs the interview using voice AI. It asks the follow-up questions your reps can't, probes for the real reason the deal slipped, and ships the transcript and quotes within hours of the call ending. Buyers who'd rather write get an async option. The CRM dropdown your rep filled in 60 seconds? Replaced with the actual answer.