Privacy policy

Introduction

Welcome to Taizen, a product by Novadata Technologies SL. We are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains your rights and how we handle your data when you interact with Taizen.

Who We Are

Taizen is a product developed and operated by Novadata Technologies, a company based in Spain, located at Maria Aguilo 121, 3-2, Barcelona 08005. If you have any questions about this Privacy Policy, you can contact us at privacy@usetaizen.com.

What Data We Collect

When using Taizen, we may collect the following types of personal data:

Identification details: Name, email address, phone number.
Business information: Company name, website, industry.
Technical information: IP address, browser type, operating system.
Interaction data: Pages visited, time spent on our website, referring URLs.

How We Collect Your Data

We collect personal data through your interactions with Taizen, including:

Direct interactions: When you fill out forms, register for an account, or contact us.
Automated technologies: Cookies and analytics tracking your interactions with Taizen.
Third-party sources: Public databases or social media interactions when relevant.

How We Use Your Data

Your personal data is used to improve and operate Taizen effectively, including:

Providing and improving our services within Taizen.
Communicating with you regarding inquiries, support, and updates about Taizen.
Enhancing security and fraud prevention for Taizen users.
Complying with legal and regulatory requirements.
Conducting internal analysis to enhance the Taizen experience.

Legal Basis for Processing Data

Novadata Technologies processes your data within Taizen based on:

Consent: When you voluntarily provide your information.
Contractual necessity: When data is required for service agreements.
Legal obligations: When compliance with laws requires data processing.
Legitimate interests: To enhance Taizen's services and protect security.

Novadata Technologies does not sell, rent, or trade your personal data. However, in order to operate Taizen, we may share data with:

Service providers: Hosting, analytics, customer support tools that help run Taizen.
Legal authorities: If required by law, regulation, or court order.
Business partners: Only when necessary for service delivery within Taizen, under strict confidentiality agreements.

Data Storage & Security

Your data is securely stored within the European Union, and Novadata Technologies ensures high levels of security when handling Taizen user data:

Encryption of sensitive data for Taizen accounts.
Regular security audits and strict access control.
Full compliance with GDPR and European data protection regulations.

Data Retention

We retain personal data within Taizen only as long as necessary:

To fulfill the purposes outlined in this policy.
To comply with legal and regulatory obligations.
To resolve disputes and enforce agreements.

Once data is no longer required, it is securely deleted or anonymized.

As a resident of the European Union, you have the following rights regarding your personal data in Taizen:

Right to access: Request a copy of the data we hold about you.
Right to correction: Ask for inaccurate data to be updated.
Right to deletion: Request the removal of your personal data from Taizen.
Right to restrict processing: Limit how we use your data.
Right to object: Oppose certain types of data processing.
Right to data portability: Receive your data in a portable format.

To exercise these rights, contact us at privacy@usetaizen.com.

International Transfers of your Personal Information

We may transfer personal information. This may mean that your personal information may be transferred to and stored in countries outside the country you are in where we and our third-party service providers have operations. If you are in the European Economic Area, these international transfers of your personal information will be made pursuant to appropriate safeguards in accordance with applicable law:

United States: The transfer is subject to standard contractual claused approved by the European Commission for the transfer of personal information.

We will take appropriate steps to ensure that your personal information is treated securely and in accordance with applicable law and this privacy policy regardless of where it is processed.

Cookies & Tracking Technologies

Taizen uses cookies and similar tracking technologies to enhance user experience:

Improve website functionality and user experience.
Analyze website traffic and trends to improve Taizen.
Provide relevant advertising and marketing based on usage patterns.

You can manage cookie settings through your browser preferences.

Google Workspace Integration

Taizen offers an optional integration with Google Workspace (Gmail, Calendar, and Drive). This integration is not required to use Taizen. The application is fully functional without connecting a Google account. When you choose to connect your Google account, Taizen requests the following scopes from Google APIs, each tied to a specific in-product feature:

Gmail (read-only): so the assistant can read messages that are relevant to a question you ask during a conversation.
Gmail (compose): so the assistant can draft or send emails on your behalf when you explicitly ask it to.
Calendar (read-only): so the assistant can look up events that are relevant to a question you ask during a conversation.
Drive (read-only): so the assistant can search for and open documents you ask about during a conversation.
Drive (file): so the assistant can save new files it creates on your behalf into a Taizen-managed folder inside your Drive.

We do not perform background scans of your inbox, calendar, or Drive, and we do not build a permanent index of your Google data. Emails and calendar events are read only in the context of a specific conversation, in direct response to a question or instruction from you. Drive files are downloaded and processed only on demand, when needed to answer a specific question. The single exception is when you explicitly select files through the Google Drive file picker. In that case, only those specific files are indexed in advance so they can be referenced later in your conversations.

Limited Use of Google User Data

Taizen's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. In plain terms:

We do not sell Google user data, and we do not share it for advertising or marketing purposes.
We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine-learning models.
We only access the minimum data needed to provide the feature you are actively using.
Human access to Google user data is limited to the cases permitted by Google's policy: with your explicit consent, for security investigations, to comply with applicable law, or in aggregated and anonymized form for internal operations.
You can revoke Taizen's access to your Google account at any time from your Google Account permissions page (https://myaccount.google.com/permissions), or by disconnecting the integration from within Taizen. Once disconnected, your access and refresh tokens are deleted and any cached Google user data is removed in accordance with our data retention policy.

The full Google API Services User Data Policy is available at https://developers.google.com/terms/api-services-user-data-policy.

Changes to This Privacy Policy

We may update this Privacy Policy as Taizen evolves. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy for Taizen, please contact us at:

Email: privacy@usetaizen.com
Address: Maria Aguilo 121, 3-2, Barcelona 08005, Spain